Cancellation and Refund

Created on 22 February, 2024 • More Information • 127 views • 1 minutes read

Cancellation and Refund Policy

1. Cancellation Policy:

1.1 Cancellation by the Customer: Customers have the right to cancel their order within a specified period after the purchase is made. The cancellation period and conditions may vary based on the type of product or service. Please refer to the specific product/service details for information on cancellation deadlines and applicable fees, if any.

1.2 Cancellation Process: To cancel an order, customers are required to contact our customer support team via email at vyasqrcode@gmail.com. Please provide relevant order details, including order number and reason for cancellation. Our team will guide you through the cancellation process and provide any necessary instructions.

1.3 Cancellation After Shipment/Activation: For certain products or services that involve physical shipment or activation, cancellation may not be possible after a certain stage in the process. In such cases, customers will be informed about the cancellation limitations at the time of purchase.

2. Refund Policy:

2.1 Refund Eligibility: Refunds are processed based on the terms and conditions of the purchased product or service. Not all products or services may be eligible for a refund. Please review the specific product or service details for refund eligibility criteria.

2.2 Refund Process: To initiate a refund, customers must follow the outlined process:

• Contact our customer support team at vyasqrcode@gmail.com and provide relevant details, including order number and reason for the refund request.
• Our team will review the request and communicate whether the refund is approved or denied based on the product/service's refund policy.
• If approved, the refund will be processed through the original payment method within a specified period.

2.3 Refund Period: The time required to process a refund may vary. Customers will be notified of the expected refund period during the refund request review process.

2.4 Non-Refundable Items: Certain items, such as digital downloads, services already provided, or personalized products, may be non-refundable. Customers are advised to check the product/service details for specific refund restrictions.

3. Contact Information:

For any inquiries or assistance related to cancellations and refunds, please contact our customer support team at vyasqrcode@gmail.com.

Note: This Cancellation and Refund Policy is subject to change, and customers are encouraged to review it periodically for updates. Any changes will be effective immediately upon posting on the qrcode-vyas.com website.